Customer Service

American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. If you are a national account customer (facilities in multiple states across the AEP system) you can access your account information through AEPNationalAccounts.com.

Appalachian Power serves customers in West Virginia, Virginia, and Tennessee.
- AppalachianPower.com
Indiana Michigan Power (I&M) serves customers in Indiana and Michigan.
- IndianaMichiganPower.com
Kentucky Power serves customers in eastern Kentucky.
- KentuckyPower.com
AEP Ohio serves customers in Ohio.
- AEPOhio.com
Public Service Company of Oklahoma (PSO) serves customers in Oklahoma.
- PSOklahoma.com
Southwestern Electric Power Company (SWEPCO) serves customers in Louisiana, Arkansas, and East Texas.
- SWEPCO.com
AEP Texas is the energy delivery (wires) company for customers in the deregulated Texas marketplace.
- AEPTexas.com