Customer Service

American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. If you are a national account customer (facilities in multiple states across the AEP system) you can access your account information through

  • Appalachian Power Logo

    Appalachian Power serves customers in West Virginia, Virginia, and Tennessee.

  • Indiana Michigan Power Logo

    Indiana Michigan Power (I&M) serves customers in Indiana and Michigan.

  • Kentucky Power Logo

    Kentucky Power serves customers in eastern Kentucky.

  • AEP Ohio Logo

    AEP Ohio serves customers in Ohio.

  • PSO Logo

    Public Service Company of Oklahoma (PSO) serves customers in Oklahoma.

  • SWEPCO Logo

    Southwestern Electric Power Company (SWEPCO) serves customers in Louisiana, Arkansas, and East Texas.

  • AEP Texas Logo

    AEP Texas is the energy delivery (wires) company for customers in the deregulated Texas marketplace.